Service Operations Team Lead

Instructor
Talent Insider
7 August 2023
Jakarta, Jakarta Pusat

About the Company:

Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.

Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.

Job Description:

  • Involves Strategic Decisions, As Well As The Development Of The Team And Implementation Of Operational Policies And Procedures
  • Coordinate With Divisional Operations To Handle The Projects In All Areas Of The Organization
  • Create Ultimate Customer Experience With Sustainable Profitability By Maximizing Service Efficiency And Service Excellence Roadmap In South-East Asia
  • Plan, Organize, Implement, Coordinate And Follow-up All Activities Required To Run An Effective And Efficient Service Operation

Job Requirements:

  • Bachelor’s Degree in Mechanical, Electrical Electronic, Mechatronic Engineering
  • 4 years of hand-on working experience on field
  • 5 years or more experience in the field service operation
  • Analytical mindset and good problem-solving skills
  • Embracing challenges in multicultural environment with strong focus on continual improvement is required
  • You have a structured, independent way of working and a quick grasp
  • Great interpersonal skills
  • Excellent written and verbal communication skills
  • Ability to work in a fast-paced environment
  • Curious about digitalization and innovative processes using

Skils: