About the Company:
Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.
Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.
Job Description:
- Work Closely With ServiceCloud Tech Lead To Deliver Product Features That Enable Efficient Handling Of Queries And Complaints Raised By Our End Users
- Contribute To Made Improvement In The Current Service Cloud Implementation In Code Level Or Configuration
- Developing Customized Solutions Within Service Cloud
- Troubleshooting Platform Issues And Fixing Bugs
- Maintaining The Security And Integrity Of The Platform And Its Software Integrations
- Writing Technical Documents And Providing Technical Training For End Users
Job Requirements:
- At least 3-5+ years of experience working in the Salesforce ecosystem
- Product knowledge in Salesforce automation tools for example, process builder, workflow, and flow builder
- Understand and have knowledge in Salesforce development best practices, for example platform limitation and governor limit
- Experience in Apex programming language, Apex scheduler, Visualforce page and Lightning Web Component
- Basic understanding about Social Studio
- Advanced knowledge of Salesforce Service Cloud, including Omni Channel, Email to Case, Case Milestone and Salesforce Surveys
Skils:
Recruiter :
