About the Company:
Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.
Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.
Job Description:
- Manage Day-to-day Sales Support Activities,
Ensuring High Responsiveness To Customer Inquiries, Requests, And Orders, With
A Focus On Customer Success And Satisfaction, Retention, And Team Productivity.
- Handle And If Needed, Escalate Customer Requests
And Complaints, And Where Required, Assist Sales Managers And Representatives
With Their Sales Campaigns And Customer Initiatives.
- Report To Management On Customer Service-related
Issues, And Order Fulfillment Incidents That Require Investigation And
Resolution With Customers, And Review Of Sales Processes.
- Prepare Analysis Data For Sales Strategy
- Make And Handle Promotion Program To Support The
Sales Team
- Maintain Good Relationships With Key Customers
And Internal Stakeholders: Sales Managers/representatives, Other Sales Support
Colleagues, SAP, IT Team, And Planning Department Staff.
- Ensure Compliance With Company Policies, Sales Procedures, And Finance Compliance Guidelines.
- Provide Feedback To Sales Manager That Will
Improve Sales Support Functions Including, But Not Limited To New Or Existing
Sales Processes, Team Operations, Work Assignments, Performance Appraisals, And
Training For The Sales Support Team.
Job Requirements:
- Education : Bachelor's Degree any major
- Language : Able to communicate in English at
least passive.
- Experience : At least 3 Year(s) of working
experience and experience as Marketing support
- Computer skill is a must (MS office, MS outlook, Internet, etc), especially MS Excel need good skill.
Skils:
Recruiter :
