About the Company:
Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.
Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.
Job Description:
- At Least 3-5 Years Of Experience In Technical Support, System Administration, Or A Similar Position In A Software Company
- 3+ Years Of Experience At A SaaS Or Security Vendor In A Consultancy Or Advisory Role
- Thorough Knowledge Of Microsoft Windows Server Platforms (2016/2019/2022) With An Emphasis On Windows Servers Administration, Active Directory, IIS,RDS, And GPO In Enterprise Environments
- Strong Knowledge Of Linux (RHEL, CentOS) Systems And Network Administration
- Advanced Experience With MacOS
- Solid Knowledge Of Major Communication And Authentication Protocols: Such As HTTP, LDAPs, SAML, SIEM, RESTAPI Radius, SFTP, TLS\SSL, And SSH
- Strong Technical Troubleshooting Skills And Problem-solving. Demonstrates The Ability To Think Through Situations Outside The Norm And Develop Appropriate Solutions For Isolating The Root Cause
- Excellent Communication Skills And A Passion For Providing World-class Service
- Ability And Desire To Learn Products And Technologies
- Must Be Able To Work Independently As Well As With Others, As Part Of A Domestic And International Team
- Participate In On-call Rotation On A Quarterly Basis To Provide 24/7 Support For Customers
- Proficiency In English Both Written And Spoken
Job Requirements:
- Computer Science education and/or technical certifications
- Experience working with Linux or Unix Operating Systems
- Experience working with Mac Operating Systems
- Authentication methods (SAML, RSA Securid, Smart cards, Tokens, Radius, LDAP)
- Experience with SSO solutions (e.g. Okta, ADFS)
- Experience in Windows Clustering, Network Load Balancing, SAN technologies, and disaster recovery
