About the Company:
Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.
Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.
Job Description:
- Build Strong Relationships With Stakeholders To Align With Client Expectations And Contracts.
- Be The Main Contact Person For Stakeholders, Maintaining A Proactive And Collaborative Working Relationship.
- Lead A Team Of Facility And Operations Managers To Ensure Efficient Critical Facility Operations.
- Oversee The Project Management Office (PMO) And Project Managers For On-time, On-budget Project Delivery.
- Supervise The Transition Team For Smooth Execution Of Initial 3-5 Year Rectification And Transition Projects.
- Develop And Implement Strategies For Better Service And Operations, Meeting Or Exceeding SLAs And KPIs.
- Continuously Improve Processes For Operational Efficiency.
- Work With Finance And Operations Teams To Manage The Department's Budget For Cost-effective Operations.
- Identify And Address Potential Risks And Issues Affecting Service Delivery Or Project Outcomes.
- Implement Risk Mitigation Plans And Ensure Compliance With Industry Standards And Regulations.
- Establish Performance Metrics And Reporting To Track The Managed Service Operations Team's Performance.
- Regularly Review And Analyze Operational Data To Make Informed Decisions.
Job Requirements:
- Bachelor's degree in a related field (e.g., Engineering,Mechanical, Electrical, Business, or Operations).
- Proven experience (15+ Years) in managing critical facilities and operations, with a focus on data centers or telecommunications.
- Strong background in stakeholder management and client relations.
- Experience leading and mentoring cross-functional teams
- Excellent project management skills, including experience with rectification and transition projects.
- Knowledge of industry standards and regulations related to critical facility management.
- Preferably holding one or more DC-Related certifications
- Understanding of the construction procedures for data centers
