Front Desk

Instructor
Talent Insider
10 July 2023
Jakarta, Jakarta Selatan

About the Company:

Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.

Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.

Job Description:

  • Answer The Phone At The Front Desk To Respond To Current And Prospective Guests’ Needs
  • Book Reservations For Individuals, Families And Groups As Required
  • Greet Walk-in Guests And Guests With Reservations When They Arrive At The Front Desk
  • Schedule Special Services, Such As Spa Treatments, When Guests Inquire
  • Refer Guests To Local Amenities And Venues
  • Communicate Guests’ Requests And Complaints To The Appropriate Department

Job Requirements:

  • Have a minimum of D3 degree in hotel / tourism or equivalent
  • Have customer service experiences, in Front Office within the Service Apartment is preferred
  • Have a high level of commercial awareness and sales capabilities
  • Fluent English for both verbal and written
  • Have ability to work on your own and as part of a team
  • Have flexibility to respond to a variety of work situations
  • Have ability to work under pressure

 

Skils: