About the Company:
Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.
Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.
Job Description:
- Deal Directly With Customers Either By Telephone,
Electronically Or Face To Face
- Respond Promptly To Customer Inquiries
- Handle And Resolve Customer Complaints
- Obtain And Evaluate All Relevant Information To
Handle Product And Service Inquiries
- Provide Pricing And Delivery Information
- Perform Customer Verifications
- Set Up New Customer Accounts
- Process Orders, Forms, Applications And Requests
- Organize Workflow To Meet Customer Timeframes
- Direct Requests And Unresolved Issues To The
Designated Resource
- Manage Customers’ Accounts
- Keep Records Of Customer Interactions And
Transactions
- Record Details Of Inquiries, Comments And
Complaints
- Record Details Of Actions Taken
- Prepare And Distribute Customer Activity Reports
- Maintain Customer Databases
- Manage Administration
- Communicate And Coordinate With Internal
Departments
- Follow Up On Customer Interactions
- Provide Feedback On The Efficiency Of The
Customer Service Process
Job Requirements:
- Education: Diploma Degree any major
- Language: English Communicative
- Experience: Up to 2 years of experience as
Customer Service or related position
Skils:
Recruiter :
