About the Company:
Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.
Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.
Job Description:
- Provide After-sales Support For Large Format
Printers.
- Support Service Partner As Technical Advisor For After-sales Issues, Technical Support For Repairing Activities, Conducts Technical training And Escalating Issues To The Regional HQ.
- Customer And Partner Engagement While Also Doing
CRM Approval Activity.
- Verifying Spare Part Checking For Partners'
Requests And Assisting The Spare Part Team To Do Accurate Spare Part Forecasts.
- Support Presales Team By Providing Expertise In
Technical Areas In Order To Achieve Validation Of Concept (PoC) To Customer.
- Must Posses Excellent Communication Skills And A
Customer-first Attitude
Job Requirements:
- Education: Bachelor's Degree in Engineering
Science (Informatics, Electrical or Mechanical Engineering) major
- Language: English Business Level
- Experience: At least 5 years of experience in
field Technical Support Engineer positions preferably in Commercial and
Industrial Printing, Textile Printing
- Full comprehension of inkjet printing technology
Digital printing and digital textile Solutions
- Knowledge in offset graphics, digital printing
& textile process (conventional and digital textile).
- Mechanical troubleshooting in Hardware
(Mechanical adjustment machinery).
- Good knowledge of direct current electricity,
Understand/comprehending schematic drawings of Machinery
